Theresa Wisniewski

Theresa Wisniewski has a diverse work experience spanning over many years. Theresa currently works at Infocenter as a Program Manager since July 2022. Prior to that, they had a role at Citizens as a Service Management Manager for Service Self-Service Enablement & Automation from October 2021 to July 2022. Theresa also served as an Infrastructure Manager at Citizens from April 2019 to October 2021.

Before joining Citizens, Theresa worked at PNC, where they held multiple positions. Theresa was a Service Delivery Manager from May 2018 to March 2019 and again from February 2018 to April 2018. Additionally, they were the Problem Management Process Owner & Manager from June 2013 to March 2019 and a Service Delivery Manager from January 2016 to May 2018.

Theresa's career also includes time at Weltman, Weinberg & Reis, where they were an Associate Director - Project Management Office from August 2012 to May 2013. Prior to that, they worked at PNC Financial Services Group as a Manager from July 2009 to August 2012 and at National City Bank as a Group Manager from March 2008 to July 2009.

Furthermore, they have previous experience at National City Corp as a Technical Resource Manager from 2005 to 2008, at ProQuest as a Senior Manager from 2004 to 2005, at ProQuest Business Solutions as a Manager from 1999 to 2004, and at Bell & Howell as a Software Engineer from 1994 to 1999.

Theresa Wisniewski received their Bachelor of Science degree in Computers from The Ohio State University, where they studied from 1988 to 2003. Theresa also has additional certifications including Certified Implementation Specialist - Event Manage from ServiceNow, earned in January 2023, Certified System Administrator from ServiceNow, earned in November 2022, AWS Certified Cloud Practitioner from Amazon, obtained in October 2021, and ITIL Foundations V3 from AXELOS Global Best Practice. The month and year of the ITIL Foundations V3 certification are not provided.