Redouane Alaoui

Redouane Alaoui is an experienced IT professional currently serving as a System Engineer and Praxisbildner at InfoGuard AG since September 2023. Prior to this role, Redouane worked as a Helpdesk Engineer at Canon EMEA from February 2021 to September 2023 and provided Service Desk and PC support at Avectris AG from April 2019 to January 2021. Earlier experience includes roles at Comicro AG and amétiq AG, where responsibilities encompassed 1st and 2nd Level support, customer consultation, and incident management. Additional positions include Support Specialist at RICOH SCHWEIZ AG and IT Supporter at Audatex GmbH. Redouane began the IT career as a First Level IT Supporter with Pidas AG. Educational qualifications include an ICT-System und Netzwerk Techniker degree from ipso Bildung and Netzwerk-Supporter ISS/Comp Tia N+ certification.