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Kelly Rosemond has a diverse background in customer service and hospitality management, currently serving as an Associate Customer Success Campaign Manager at TechTarget since June 2021. Prior experience includes roles as Assistant Front Office Manager at Fairmont Hotels & Resorts, where responsibilities included managing front desk operations and enhancing guest experiences, and as Assistant Director of Front Office at Kimpton Hotels & Restaurants, overseeing front office staff and building employee relationships. Earlier positions at Four Seasons Hotels and Resorts involved guest check-in management and team leadership for upselling programs, while initial roles focused on customer service and social media management at Blast Fitness and interning at Good Karma Broadcasting. Kelly holds a Bachelor's Degree in Political Science from Baldwin Wallace University.
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