Michelle Musolino-Roberts

Michelle Musolino-Roberts has a diverse work experience spanning various roles in the HR field. Michelle is currently the Director - HRO Service Delivery at InfoSync since May 2023. Prior to that, they worked as the Global Client Services Lead at Safeguard Global from May 2022 to May 2023.

Michelle also has a significant tenure at Conduent, where they held two roles. Michelle served as the Client Group Manager from August 2021 to May 2022, overseeing the health and performance of all HRO account service areas. Before that, they were the HR Client Service Delivery Manager from November 2014 to August 2021, responsible for managing HR operations, payroll, HRIS, benefits, and learning, and facilitating global account implementations.

Before joining Conduent, Michelle worked at ADP as a Payroll Client Service Manager from November 2013 to October 2014. Michelle was responsible for supporting small businesses and ensuring the achievement of performance goals in quality, client retention, and team productivity.

Michelle's earlier experience includes roles at Xerox, where they served as the Health and Wellness Client Service Manager and later as the Quality Assurance/HR Operations Manager. Michelle supervised quality programs, conducted evaluations and coaching sessions for HR call center teams, and assumed the role of HR operations manager.

Prior to that, Michelle worked at ACS Healthcare Provider Solutions in various roles such as Sr. Functional HR Analyst, HR Operations/Service Delivery Manager, and HR Service Center Case Specialist/HR Operations Manager. Michelle started their career at Volt as an Onsite Administrative Support for Mellon HR.

Overall, Michelle Musolino-Roberts has accumulated extensive experience and expertise in HR service delivery, client management, operations management, and employee engagement throughout their career.

Michelle Musolino-Roberts earned their BA degree in Sociology/Psychology from William Paterson University of New Jersey from 1999 to 2004.