Jawaid Ekram is an experienced IT professional with a diverse background in project management and IT service management. Jawaid has been with Infosys since January 2015, serving in various roles including ITSM Lead, IT Service Manager, Network Project Manager, and Project Manager. Prior to this, Jawaid worked at Infosys from August 2005 to February 2013 as a Delivery Manager and held the position of Account Manager at ACE SYSTEMS & TECHNOLOGIES from November 2003 to October 2005. Jawaid holds a Post Graduate MBA in Marketing from Christ University, Bangalore (2001-2003), and a Bachelor of Engineering in Electronics & Communication from Bangalore University (1997-2001).