Iuri Alves

Iuri Alves, M.Eng., M.Sc. is a seasoned professional with extensive experience in member services, account management, and technology solutions across various industries including utilities, education, and telecommunications. Currently serving as Senior Director of Member Services at Info-Tech Research Group since June 2022, Iuri oversees a substantial portfolio of business in North America and LATAM, strategically supporting IT executives. Previous roles include Data and Product Development Manager at Homewise, where Iuri led the implementation of automated customer journeys and business intelligence solutions, and various account management positions at companies like Amdocs, IBM, Nokia Networks, and others, achieving significant sales growth and customer satisfaction. Iuri holds multiple advanced degrees, including a Master of Engineering from Carleton University and a Master of Science in Electronic Engineering from the Federal University of Rio de Janeiro.