Sammy Ceuninck

Sammy Ceuninck is an experienced IT manager with a robust background in user support and team leadership, currently serving as Team Lead User Support at Infrabel since January 2014. Responsible for managing daily operations and budget, Ceuninck oversees 34 employees across 8 offices, delivering end user ICT support to 13,000 users and handling approximately 60,000 calls annually. Previous roles include Coordinator Local Support at ICTRA, where management responsibilities included overseeing 23 FTEs, and VIP Senior Engineer at B-Holding, providing advanced IT support for high-end clients. Academic qualifications include a Bachelor's degree in ICT and Telecommunications from PIH Kortrijk and a Master's degree in Informatics from Train@Rail HR.