Maksym Alekseiev

Technical Support Specialist at Infrascale

Maksym Alekseiev has worked in the IT industry since 2014. Maksym began their career at Artsyl as a Professional Services Engineer. Maksym then moved up to become the Quality Assurance Team Lead, followed by the Project Management and Support Team Lead. In this role, they were responsible for task management among 6 team members, cooperation with Product Management team on product roadmap planning, CRM/ERP/Accounting systems integration process management, development of company-level and team-level business procedures, monitoring of team activities and identifying areas for improvement, and implementation of steps required to improve the processes. Maksym also developed and maintained productive relationships with other teams and was responsible for technical implementation of complex projects. In addition, they organized team building activities. In 2018, Maksym Alekseiev began working at Infrascale as a Technical Support Representative.

Maksym Alekseiev has a Master's degree in Computer-Aided Control Systems and Automatics from the National Aviation University, which they obtained between 2013 and 2015. Maksym also holds a Bachelor's degree in Systems Engineering from the same university, which they obtained between 2009 and 2013. In addition, Maksym has a number of certifications including The Complete Product Management Course from Udemy obtained in June 2022, 2021 An Introduction to the General Data Protection Regulation (GDPR) from KnowBe4 obtained in August 2021, 2021 HIPAA for Business Associates from KnowBe4 obtained in August 2021, 2021 Kevin Mitnick Security Awareness Training - 45 Minutes from KnowBe4 obtained in August 2021, 2021 Privacy Basics from KnowBe4 obtained in August 2021, 2020 General Data Protection Regulation (GDPR) from KnowBe4 obtained in August 2020, 2020 Kevin Mitnick Security Awareness Training - 45 Min from KnowBe4 obtained in August 2020, 2020 Privacy Basics from KnowBe4 obtained in August 2020, RH066x: Fundamentals of Red Hat Enterprise Linux from edX obtained in July 2020, CELTA TP Class: Upper Intermediate from British Council obtained in August 2018, SQL Fundamentals from SoloLearn obtained in September 2017, C# Tutorial course from SoloLearn obtained in May 2017, An Introduction to Interactive Programming in Python from Coursera Course Certificates obtained in July 2013, Semi Intensive General English from EAC obtained in November 2008, and English Language Course at London Hendon from EAC obtained in August 2008.

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Timeline

  • Technical Support Specialist

    October, 2018 - present

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