Theo Frieswijk is an experienced IT professional with a focus on project management and product ownership, currently serving as Lead and Product Area Manager for Data Management at ING since March 2017, where responsibilities include overseeing a global customer interaction platform. Prior roles include IT Manager at Universitair Medisch Centrum Groningen, and Senior IT Specialist for Call Center solutions at ING, contributing significantly to the redesign and implementation of various call center applications and solutions. With a freelance background in project management and extensive experience at ING and AEGON, Theo has led numerous initiatives in IT change and infrastructure management. Educational qualifications include a degree in Electrical Engineering with a specialization in Biomedical Engineering from the University of Twente.