Tim Kösters is currently a Customer Journey Expert Origination at ING since May 2024, following a recent role as Customer Journey Expert In-Life Management at ING from March to December 2023. Tim is part of the Young Colfield Talent Program, which began in September 2022, encompassing diverse assignments at leading companies. Previous roles include Project Manager Brand Awareness at Dopper and Research Assistant for Digitalization at the Dutch Parliament. Educational qualifications include a Master of Science in Organisational Dynamics in the Digital Society and a Bachelor of Science in Public Administration, both from Erasmus University Rotterdam.