Luca R.

Luca R. has a diverse work experience starting from 2003. Luca worked as a Technician in the gastronomy department at Esselunga from January 2011 to July 2011. Luca then worked as a Hardware Repair Technician at Ingenico from August 2011 to April 2013. Following this, they served as a Production Team Leader at Ingenico from April 2013 to May 2015. Luca then transitioned into the role of a Senior Technical Trainer at Ingenico, specializing in hardware and software, from May 2015 to November 2019. Most recently, Luca R. held the position of Industrial Specialist/Expert at Ingenico from November 2019 to February 2023. In this role, they were responsible for tracking and documenting issues, communicating repair statuses to clients, collaborating with different departments to analyze and resolve problems, and creating and monitoring various reports using tools like Excel, Microsoft Teams, Qlik Sense, and SQL. Luca also managed priorities for clients and conducted UAT testing for system improvements. Luca R.'s past experience includes being a Technician in the electrical and electronic industries at I.P.S.I.A Settembrini from September 2003 to July 2009.

Luca R. attended Settembrini school, but no specific degree or field of study is provided. Additionally, Luca R. has obtained various certifications, including Advanced Microsoft Power BI, Advanced SQL for Data Scientists, Cloud NoSQL for SQL Professionals, Master SQL for Data Science, and several others from LinkedIn.