Jennie Forsström is an experienced professional in customer experience and marketing, currently serving as a Customer Experience Leader and previously as a Marketing Manager at Ingka Centres. Prior roles include Marketing Coordinator at BIK BOK AS, PR & Event Manager at RNB Retail and Brands, and PR & Showroom Manager at KappAhl. Additionally, Jennie has worked as a Freelance Journalist through Forsstrom.me, showcasing a diverse skill set in both marketing and communication.