Dina Jamal Mohammed

Dina Jamal Mohammed has a diverse work experience in the IT industry. Dina most recently worked at Injazat as an Information Technology Service Desk, where they were responsible for managing ticket queues for government and semi-governmental clients. Prior to that, they worked at Alef Education as an IT Service Desk Specialist, verifying the functionality of hardware and software components. Dina also worked at Abu Dhabi Telemedicine Centre as a Patient Admin Care Agent, assisting patients with online portal registration. In addition, they have experience at First Abu Dhabi Bank as a Stock Clerk at the IPO Department and at Daman - National Health Insurance Company as an Information Technology Application Support and IT Service Desk Agent. Dina has demonstrated their skills in troubleshooting and problem-solving throughout their work experience.

Dina Jamal Mohammed completed their Bachelor's degree in Management Information Systems from United Arab Emirates University, which they attended from 2012 to 2017. Before that, they completed their high school education at Rosary School, graduating in 2012.

In terms of additional certifications, Dina obtained the IT Information Library Foundations Certification (ITIL) from AXELOS Global Best Practice in April 2020. Dina also obtained the Scrum Developer Certified (SDC) certification from VMEdu Inc. in February 2016, and the Scrum Fundamentals Certified (SFC) certification from the same institution in March 2014.