Hamza Abdulbagi

Hamza Abdulbagi has a diverse range of work experience in the field of IT support and engineering. Hamza is currently working as an IT Service Desk Engineer at Injazat, starting in October 2022. Prior to this, they served as an IT Desktop Support Engineer at Expo 2020 Dubai from September 2021 to June 2022. During their time there, they provided IT support through various channels and worked on client computer systems. Before that, they were an IT Support Engineer at Raqmiyat, where they handled user queries and issues, communicated information to users, and responded to IT support requests. Hamza also has experience at PEPSI - Sudan, where they worked as a Senior IT Support Engineer, responsible for designing and implementing network solutions, resolving service issues, and building relationships with customers and professionals.

Hamza Abdulbagi completed their Bachelor's Degree in Computer Engineering at the University of Gezira in Sudan from 2007 to 2012. Additionally, they obtained several certifications, including the Microsoft Certified: Azure Fundamentals from Microsoft in December 2022, the Google IT Support Specialization from Coursera in September 2022, and the ITIL Foundation Certificate in IT Service Management from AXELOS Global Best Practice in September 2020.