Inthikhab Hussain (MBA, PMP, Expert)

End User Support Manager at Injazat Data Systems LLC

Inthikhab Hussain has several years of experience in the IT industry. Inthikhab Hussain started their career as a Field Engineer at Dell Computers Canada Inc. in 2007, where they installed and configured operating systems and software packages on desktops and laptops. Inthikhab Hussain then worked as a Field Engineer and Team Leader at Getronics in 2007, participating in server and PC rollouts and troubleshooting a wide range of industry products.

From 2008 to 2009, Inthikhab worked as an IT Support Engineer at The First Group, providing day-to-day IT support and improving the company's infrastructure.

Inthikhab Hussain then joined C4 Advanced Solutions in 2010 as a Hardware & Network Engineer/User Specialist. In this role, they connected different organizational units to an ERP system and maintained and supported connectivity.

At C4 Advanced Solutions, Inthikhab also served as a Senior Site Engineer/Team Lead from 2012 to 2014, providing IT expertise on infrastructure projects and managing team resources. Inthikhab Hussain was then promoted to the role of IT Site Specialist/Team Leader, responsible for analyzing, designing, and planning site systems to ensure high-availability service delivery.

In 2018, Inthikhab joined Injazat Data Systems as an End User Support Manager. In this role, they managed services for federal government agencies, focusing on IT Service Management, infrastructure systems, and project management. Inthikhab Hussain directed and coordinated workplace operations support activities and was responsible for the overall direction of the organization's IT technical support.

Overall, Inthikhab Hussain's work experience showcases their expertise in IT support, infrastructure management, project management, and team leadership.

Inthikhab Hussain has a diverse education history. Inthikhab Hussain obtained an Associate's Degree in Computer Science from the University of Cambridge L.E.C between 1998 and 2000. In 2001, they attended Lakehead University, where they studied Computer Engineering for a year.

Hussain furthered their education in the field of wireless network engineering at Netcom College from 2005 to 2007. During this period, they earned an Advanced Diploma.

In 2021, Hussain enrolled at the University of Gloucestershire to pursue a Master of Business Administration (MBA) with a focus on Business Administration and Management, General. Inthikhab Hussain is expected to complete their MBA in 2022.

In addition to their formal education, Hussain has acquired several certifications throughout their career. Inthikhab Hussain became a Project Management Professional (PMP) in 2013, certified by the Project Management Institute. Inthikhab Hussain also holds the ITIL Expert Certificate in IT Service Management, obtained in 2018 from AXELOS Global Best Practice. Moreover, they have various ITIL Intermediate Certificates in specific areas such as IT Service Offerings and Agreements, IT Planning, Protection and Optimization, IT Release, Control and Validation, and IT Operational Support and Analysis. Hussain also holds certifications related to Microsoft technologies, including Windows 7 configuration and enterprise desktop support technician.

Overall, Inthikhab Hussain possesses a blend of academic degrees, including an Associate's Degree in Computer Science and an Advanced Diploma in wireless network engineering, along with an extensive collection of certifications that highlight their expertise in project management, IT service management, and Microsoft technologies.

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