Mohammad al Husban

Manager, Service Delivery at Injazat Data Systems LLC

Mohammad Al Husban has extensive work experience in the field of service delivery and IT operations. Mohammad started their career as a Lab Supervisor at Hashemite University from September 2005 to December 2007. Mohammad then joined Injazat Data Systems in 2007 and held multiple roles, including IT Support Engineer, Support Engineer - Advance, and IT Service Delivery Manager. As an IT Service Delivery Manager, they were responsible for ensuring the successful day-to-day delivery of end-to-end IT operations for one of Injazat's biggest clients. Mohammad led key projects such as building a new virtual environment and implementing new storage and backup solutions.

In 2020, Mohammad joined Miral Experiences as a Digital & Technology Service Delivery Manager. In this role, they were accountable for all the service provided from the digital and technology department to various parks and tenants. Mohammad successfully revamped and transformed the service delivery function within the group and expanded its scope to include team management, change management, incident and request management mandates. Mohammad implemented a full change management process and conducted weekly CAB meetings.

Mohammad'smost recent position is with Injazat as a Manager, Service Delivery, starting from May 2022. The details of this role have not been provided.

Mohammad Al Husban earned a Bachelor's degree in Computer Science from Jami'at Al Al-Bayt, which they completed between the years 2000 and 2005. Mohammad also holds additional certifications, including an ITIL V3 Expert certification obtained in February 2015. While they have obtained certifications such as CCNA, MCSE 2003, Risk Management, and Scrum Master Certified (SMC), the details of the institutions and dates of completion are not provided.

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Timeline

  • Manager, Service Delivery

    May, 2022 - present

  • IT Service Delivery Manager

    August, 2013

  • Support Engineer Advance Team Leader Deputy Delivery Manager

    June, 2011

  • IT Support Engineer

    December, 2007