Noman Amir Jamil has over 17 years of work experience in the field of IT and software development. Noman Amir is currently working at Injazat Data Systems as an IT Service Management Specialist, where they serve as a Subject Matter Expert (SME) and mentors others in the area of expertise. Noman Amir is responsible for ensuring operational effectiveness and efficiency of ITIL processes, driving continuous improvement, and participating in various workgroups and process forums. Prior to this role, they worked in team management, overseeing day-to-day engagements within the Process Assurance team and reporting to senior management on process efficiency.
Before joining Injazat Data Systems, Noman worked at Wellogic ME as a Software Specialist, where they participated in planning meetings, handled and prioritized change requests, and communicated conflicting requests to relevant team leads and project heads. Noman Amir also has experience as a Software Developer and Quality Assurance Professional at E-Max Middle East Technology, where they developed applications, gathered client requirements for customization, and tested and certified applications to meet client needs.
Noman Amir Jamil's education history begins in 2002, where they attended Scottish Qualification Authority in the UK, earning a Higher National Diploma in Computing: Software Development. Noman Amir then went on to study at London Metropolitan University from 2004 to 2005, where they obtained a Bachelor of Science (B.S.) degree in Computing and Information Systems.
In addition to their formal education, Noman Amir Jamil has also obtained several certifications. In August 2019, they obtained the ITIL 4 - Foundation certification from AXELOS Global Best Practice. Recently, in April 2022, they achieved the ITIL 4 Managing Professional certification from the same institution.
Furthermore, Noman Amir Jamil has acquired several other certifications, including ITIL Concepts from Brainbench and various ITIL Intermediate Certificates in areas such as IT Operational Support and Analysis, IT Planning, Protection and Optimization, IT Release, Control and Validation, and IT Service Offerings and Agreements. Noman Amir has also obtained certifications in Implementing IT Service Management from ITSM Zone, Linux Administration (Basic) from Brainbench, and Software Quality Assurance from Brainbench. However, the specific months and years of obtaining these certifications are not provided.
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