Jasmine Franz

Jasmine Franz is a seasoned professional in customer success and operations management, currently serving as the Director of Customer Success at Inman News since December 2016. With prior experience as a Business Operations Manager at ZeroCater, Jasmine has successfully overseen client success teams, developed retention strategies, and fostered a positive work environment. Jasmine's extensive background also includes roles in client operations and management at Patxi's Pizza and Air Culinaire, showcasing a strong foundation in customer engagement and team leadership. Jasmine holds a Bachelor of Arts in Aviation Management from The Ohio State University.