Danielle Martin (Diem) has a strong work experience in various roles and industries. Their most recent position was as a Customer Intelligence Analyst at Inmar Intelligence, starting in February 2022. Prior to that, they worked as a Data Analyst III at IRI from June 2016 to February 2022. Danielle also served as an Office Manager at thyssenkrupp Elevator Corporation from August 2012 to June 2016. Additionally, Danielle has experience as a Client Experience Executive at Palace Sports & Entertainment from July 2010 to August 2012. Their earliest work experience was as an Assistant Front Office Manager at The Peninsula Chicago, where they led and motivated a team of 10 staff members. Danielle successfully implemented procedures to reduce errors and improve guest experiences. Danielle also developed guest incentive programs and conducted staff trainings to enhance customer service.
Danielle Martin (Diem) attended Michigan State University from 2005 to 2009, where they earned a Bachelor of Arts (B.A.) degree in Business. Additionally, they obtained several certifications from IRI, including IRI Market Advantage™, IRI Unify® Certified Professional, and IRI Market Advantage Specialist. Danielle obtained these certifications in December 2019 and August 2020.
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