Charlie West currently serves as a Senior Insights Specialist at InMoment since September 2022. Previously, Charlie worked at Dyson as a Voice of Customer Program Manager, focusing on developing customer listening channels and driving key insights. Prior experience includes roles at Thomson Reuters, where Charlie held various positions including Director of Customer Intelligence, managing customer satisfaction surveys and analytics. Other notable positions include Manager of Client Intelligence and Strategic Marketing Analyst at Thomson Reuters, and product and project management roles at companies such as Moti, Quicksilva, Liquent, and Lucent Technologies. Charlie began a career at STC Submarine Systems as a Project Engineer. Charlie holds a Bachelor's degree in Mechanical Engineering from the University of Southampton.
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