Doug Jones

Doug Jones serves as the Director of Research Services at InMoment since April 2019, focusing on research and analytics for Nissan North America and Infiniti Global. Specializing in data-informed decision-making, Doug leads a team that employs various analytical tools and methodologies to deliver actionable insights that foster innovation within the organizations. Prior to InMoment, Doug was a Senior Consultant in Marketing Sciences at MaritzCX for over 13 years, managing analytical efforts for a multi-million dollar account with Nissan and ensuring a profitable long-term partnership. Doug's experience also includes roles as a Senior Data Analyst and Senior Reporting and Analysis Administrator at Toyota USA, where responsibilities encompassed evaluating BI and CRM tools and conducting extensive reporting and analysis on sales, customer surveys, and product quality. Doug holds a Bachelor of Arts in Advertising from California State University, Fullerton.