Zach Cox

Zach Cox is an accomplished professional with extensive experience in customer success and account management across various companies. Currently serving as the VP of Customer Success at InMoment since June 2023, Zach focuses on enhancing client experiences at the intersection of customer, employee, and business needs. Prior to this role, Zach held multiple positions at ReviewTrackers, transitioning from Customer Success Manager to VP, contributing to the company's mission of empowering businesses through effective management of online reviews and customer feedback. Zach's experience also includes a Senior Account Manager role at Yext, where efforts were directed towards digital location management, and leadership positions at Cofactor and ShopLocal, emphasizing brand development and client relationship management. Zach holds a BA in Communications from Truman State University, obtained in 2007.