Hung-Quan Tran

Technical Manager, Systems Engineer at Innovative Computing Systems, Inc.

Hung-Quan Tran has a diverse work experience spanning several industries. Hung-Quan started their career at Circuit City, where they worked as an Entertainment Sales Manager, Sales Counselor, and Technology Product Specialist. Hung-Quan then moved on to hhgregg, where they served as a Sales Manager and Home Theater and Appliance Specialist. Following this, Hung-Quan worked at Best Buy as a Geek Squad Agent, Magnolia Professional III, and Sales Associate for Computers and Appliances.

In 2010, Hung-Quan joined Bank of America as an Officer and Desktop Support & Strategic Analyst I. Hung-Quan provided support for Legacy Asset Servicing Technology Infrastructure and also managed call center queues.

Hung-Quan then joined Urban Lending Solutions as a Workforce Management Analyst, where they stayed for a year. After that, they worked at mindSHIFT, a Ricoh company, as a Technical Customer Support II. Their responsibilities included managing issues within a ticketing system and responding to requests for technical assistance.

Hung-Quan's most recent role is at Innovative Computing Systems, Inc., where they have been serving as a Technical Manager and Systems Engineer since 2017. Their duties include assisting management with recruiting and training staff members and providing support for IT systems.

Hung-Quan Tran attended Oglethorpe University from 2000 to 2002, where they pursued a degree in Network and System Administration. Hung-Quan obtained a Network Administrative Specialist degree during their time at the university. Additionally, in November 2021, they obtained a certification as a Sophos Certified Engineer from Sophos.

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Timeline

  • Technical Manager, Systems Engineer

    June, 2017 - present