Racheal Dykes

Racheal Dykes has a diverse work experience spanning multiple industries and roles. Racheal has worked as a Quality Assurance Automation Engineer at Innovative Management Concepts, Inc. since 2020. Prior to that, they were a Test Engineer at EXCELLUS SOLUTIONS, LLC starting in 2016. From 2013 to 2016, they worked at CACI International Inc as an APPLICATIONS SYSTEMS ANALYST/PROG II.

Before transitioning into the technology field, Racheal worked at Cognition Health Partners from 2011 to 2013. Racheal held the position of Clinical Documentation Production Manager, where they managed daily operations, developed procedures and policies, and ensured compliance with industry standards. Prior to that, they were a Client Support Specialist, responsible for providing technical support and maintaining clinical documentation.

Earlier in their career, Racheal worked as a General Office Assistant at Gulf Coast State College from 2010 to 2011. Racheal also gained experience in the financial industry, working as a Technical Analyst at Sallie Mae from 2009 to 2010. At Sallie Mae, they held various roles including Servicing Data Analyst, Servicing Business Solutions Analyst, New Services Coordinator, Research Specialist, and Customer Service Representative.

Overall, Racheal Dykes has a strong background in quality assurance, testing, technology, clinical documentation, and customer support.

Racheal Dykes completed their education in a chronological order. In 2008, they attended Gulf Coast State College, where they obtained an Associates of the Arts degree in Business Administration in 2011. Racheal then pursued a Bachelor of Applied Science (BASc) degree in Technology Management at the same college from 2011 to 2014. Later, in 2020, they enrolled in Udemy and successfully completed a certification course in Selenium WebDriver with Java-Basics to Advanced+Frameworks in 2021.