MP

Mariapaola Papa

IT Service Desk Agent - Retail/ Transportation at Innovaway

Mariapaola Papa has a diverse work experience spanning over several years. Mariapaola currently works at Innovaway as an IT Service Desk Agent, specializing in the Retail and Transportation sector. Prior to this, they also worked as an IT Service Desk Agent at Innovaway, focusing solely on the Transportation sector.

Before joining Innovaway, Mariapaola worked as an Administrative Assistant at British Shipway for four months. Mariapaola also worked as a Consultant at Consulenza al Trasporto for a brief period.

Mariapaola's work experience includes a role as Receptionist at La Ciliegina Hotel, where they worked for a little over two months. And finally, they had a long-term role at Grimaldi Group as an Assistant Purser, where they provided customer assistance both at the front and back office. Their responsibilities included passenger check-in, document verification, assigning accommodations, and assisting with boarding and disembarking operations.

Mariapaola Papa has a diverse education history. Mariapaola completed their higher education at the Università degli Studi 'Suor Orsola Benincasa', where they earned a degree in Lingue e Culture Moderne from the Facoltà di Lettere in 2016. Prior to that, they attended ITC Mario Pagano and obtained a Diploma di istruzione secondaria superiore in Perito Aziendale e Corrispondente in Lingue Estere in 2010. In addition to their formal education, Mariapaola has obtained several certifications in various fields. These certifications include Networking Basics from Cisco in May 2023, Introduction to Cybersecurity from Cisco in June 2022, Informatica di base from Life Learning in March 2022, Annual Cybersecurity Education from IBM in June 2021, Fondamenti di Marketing Digitale from Google in July 2020, Payroll Specialist con Zucchetti from Abeaform in July 2020, and Gestione delle Risorse Umane from Abeaform in June 2020. Mariapaola also holds a Diploma de Español como Lengua Extranjera, although the specific details of its completion are not provided.

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