Gurmeet Singh has a diverse and extensive work experience in the field of IT infrastructure and operations. Gurmeet began their career as a Network Operation Center Engineer at Tata Communications in 2002. Gurmeet then joined airtel in 2005, where they held various positions including Manager, Senior Manager (Network Operation Center), and Head Global Service Operation Center and Transformational Projects. Their responsibilities included managing IT systems, network deployments, and service outsourcing projects. In 2016, Gurmeet joined Best Buy Canada as a Supervisor/IT Projects and later as a Service Manager-IT Infrastructure. In these roles, they focused on defining and managing service levels, strategizing IT requirements, and ensuring implementation of best practices for IT service delivery. Currently, Gurmeet is employed at Inovatec Systems as an IT Infrastructure/Product Operations Senior Manager. Their role involves accountability for IT infrastructure and product operations, making recommendations for improving efficiency, defining and managing service levels, and ensuring the implementation of best practices for IT service delivery.
Gurmeet Singh holds a Post Graduation Diploma in International Business (PGDIB) from the Symbiosis Institute of Management Studies. Gurmeet also has several additional certifications, including Project Management Professional (PMP) from the Project Management Institute (obtained in January 2016), PMI-Agile Certified Practitioner (PMI-ACP) from the Project Management Institute (obtained in September 2017), HP Virtual Server Environment-Associate from HP, ITIL V3 Certificate from ITIL Certified, and eTOM Business Process Framework from TM Forum. The obtained month and year for the HP Virtual Server Environment-Associate, ITIL V3 Certificate, and eTOM Business Process Framework are not specified.
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