Sofia MAKHLOUF is an experienced professional in client service management and operations within the financial sector. Currently serving as Chargée de gestion service clients at Inovéa since November 2020, Sofia has held various roles including Chargée des Opérations Flux SEPA et INTERNATIONAL at Société Générale and Assistante Chargé d'Affaires Collectivités at CAISSE D'EPARGNE. Prior experience includes positions at BPCE Solutions Crédit, Pôle emploi, Bibby Factor France, and Cabinet DLR Créances Assistance, demonstrating a strong background in credit management, public market assistance, and legal compliance. Educational credentials include a professional assistant certification from Etudes plus, a DEUG in English and Spanish from Université Jean Monnet Saint-Etienne, and a Baccalauréat in literature from Lycée Claude Fauriel.