Matthew Kaplan

Global Head Of Customer Success at Insentra

Matthew Kaplan is currently serving as the Global Head of Customer Success at Insentra since January 2018. Matthew previously held positions such as Executive Head Client Services at Internet Solutions and Contract Services Manager at Dimension Data Middle East and Africa. With a background in IT and network management, Matthew brings extensive experience in service management, business continuity, project management, and security management. Matthew holds a Master of Business Administration degree from Henley Business School and various technical certificates in ITIL and project management.

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Timeline

  • Global Head Of Customer Success

    April, 2023 - present

  • Head Of Managed Services

    January, 2018