Chinonso E.

Chinonso E. currently serves as a Remote IT Service Desk Representative at Insight, starting in October 2023, where responsibilities include troubleshooting hardware and software issues, password resets, and providing support for Microsoft operating systems and applications. Previously, Chinonso E. worked as a Field Support Technician for SMaRT Technology Services, Inc. from May 2023 to October 2023, offering onsite support to multiple schools and addressing user tickets related to hardware, software, and networking. Prior experience includes a role as a Computer Configuration Technician at CDW from November 2022 to April 2023, focusing on installing and configuring operating systems and software. Chinonso E. holds a degree in Information Science and Technology from Penn State University, completed in August 2022, and has additional training from CourseCareers as well as coursework at Harper College and William Fremd High School.