Ellie Wu

Ellie Wu, CCXP, is an accomplished professional with extensive experience in sales, customer experience, and success strategy across multiple high-growth technology companies. Currently serving as Vice President of Sales and Customer Success Center of Excellence at Insight Partners, Ellie strategically partners with go-to-market and post-sales leaders to enhance commercial team growth. Previous roles include Vice President of Customer Experience at Bugcrowd, where Ellie established a top-tier customer experience for a crowdsourced security platform, and Senior Director positions at SAP Concur, focusing on customer experience transformation and customer success management for a vast global clientele. Additional experience spans leadership roles in companies such as Smartsheet, Coupa Software, and New York Life Insurance Company, along with entrepreneurial efforts as the Founder and Chief Evangelist of PictureCS. Educational credentials include a LEAD program in Corporate Innovation from Stanford University and a BS in Computer Engineering from Santa Clara University.