Joseph Vianale

Joseph Vianale is an experienced IT professional with over 25 years in the industry, specializing in Network/System Engineering, pre-sales, and Technical Architecture roles, particularly in ServiceNow IT Operations Management. Currently serving as an ITOM Business Process Consultant at InSource, Inc., Joseph has previously held senior positions at companies such as NewRocket, Thirdera, and Cognizant, demonstrating expertise in ServiceNow products including Discovery, Service Mapping, Event Management, and Cloud Provisioning & Governance. Joseph's extensive background includes consulting, solution architecture, network management, and product evaluations, contributing to significant project successes and advancements in operational efficiency across various organizations.