Lorna Branon

Lorna Branon is an experienced professional in customer success and sales operations, currently serving as Director of Sales Operations and Director of Customer Success at Insperity since January 2012. With a strong background in managing customer success teams, Lorna oversees a team of 11 Customer Success Specialists and has successfully reduced customer attrition by 34% in 2014 through effective supervision and support strategies. Previous roles include Manager of Operations, where Lorna managed various teams, and positions such as Account Manager and Customer Relationship Manager at Administaff. Lorna holds a Bachelor of Arts degree in Communication Design from Texas State University.