Ryan Olson is an experienced Information Technology professional with a diverse background in network support and infrastructure management. Currently serving as an Information Technology Network Support Specialist at Black Line IT since November 2021, Ryan previously held the position of Senior Infrastructure Support Engineer at Breakthru Beverage Group, where a notable accomplishment included organizing and implementing a significant Cherwell upgrade. With prior experience as an IT Service Desk Analyst and various roles at Hub Group, Ryan has developed expertise in best practices for service desk support, end user computing, and incident resolution. Beginning with an IT Assistant role at Sonnenschein Groupe, Ryan's educational background includes a focus on Networking from Joliet Junior College.
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