Alanna Marshall

Alanna Marshall is an experienced Service Desk Manager currently at InspiriTec, Inc. since February 2020, with a focus on achieving SLA compliance and fostering customer relationships. Previously, Alanna held similar roles at Getronics from January 2013 to January 2020, and demonstrated expertise in knowledge management and analyst supervision. Alanna started in the industry with XO Communications, serving in various capacities including Process Analyst and Service Delivery positions from May 2003 to December 2011. Alanna’s educational background includes studies at Philadelphia University and a diploma from Reading Senior High School.