Justin M. is a skilled content strategist currently employed at Instacart as a Customer Experience Content Strategist since January 2020, focusing on simplifying complex information for diverse stakeholders. Prior experience includes roles as a Research Analyst at Avison Young, where approximately 50 market reports were authored, and as an Interactive Project Manager at Pipeline Social Media, managing social media for clients in the hospitality sector. Justin M. has a strong background in digital marketing, content creation, and social media strategy, with previous positions at Historic Banning Mills, iFusion Marketing LLC, and U. of West GA, where involvement in content development and audience engagement was prominent. Justin M. holds a Bachelor of Science in Mass Communications from the University of West Georgia.