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Astha Nigam

VP, Customer Service & Operations at Instamojo

Astha Nigam is the current VP of Customer Service & Operations at Instamojo. Astha has previously held positions as Head of Customer Service Group at Vodafone India, Regional Customer Service Manager at Exide Life Insurance, and Cluster Manager of Channel Operations at Bharti Axa Life Insurance. In their most recent role at Met Life India Insurance, they served as Deputy Manager of Field Operations in Lucknow, UP.

Astha Nigam has over 10 years of experience in customer service and operations management. Astha is an expert in managing customer service teams and back office operations. Astha has a proven track record in new acquisition processing and regulatory compliance. In their previous role as Regional Customer Service Manager, they successfully generated new revenue for their company through existing business.

Astha Nigam is a highly motivated individual with a strong work ethic. Astha is a team player who is always willing to go the extra mile to get the job done. Astha is a proven leader with the ability to motivate and inspire their team to achieve their best.

Astha Nigam graduated from the University of Lucknow with a Bachelor of Arts degree.

Astha Nigam reports to Sampad Swain, Co-Founder & CEO. Some of their coworkers include Rapti Gupta - Director, Brand Marketing, Aditya Sengupta - Co-Founder & CTO, and Akash Gehani - Co-Founder.

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Timeline

  • VP, Customer Service & Operations

    Current role

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