Jennifer Stanley

Jennifer Stanley is a customer support representative at Instant Financial. Jennifer has also been self-employed, exploring their meaning of life and levelling up. Prior to that, they worked as a customer insights manager at Instant Financial, where they defined customer success metrics, created client monthly recurring revenue analytics, and launched customer-wide NPS programs. Jennifer also carries out internal data projects to service the executive team, finance team, sales team, activation team, and support team.

Jennifer Stanley has a certificate in data analytics from BrainStation, a Bachelor of Science in kinesiology and exercise science from Queen's University, and a certification in sport sciences from The University of Western Australia. Jennifer is also a certified professional coach from the International Coach Academy and has certifications in psychological first aid from the Canadian Red Cross and in reiki master practitioner from Myorei Healing Reiki. Additionally, they are certified in advanced open water diver from PADI.

Their manager is Brad Scott, Senior Director Customer Success. Jennifer Stanley works with Gerard Farrell - Customer Support Representative, Darcie McBeth - Customer Success Manager, and Luis De Lion - Customer Success Team Lead.