Cristina Hot is an experienced professional in customer support and marketing, currently serving as Customer Support Manager at Instapage since April 2016. In this role, Cristina focuses on enhancing customer service standards through team motivation, performance reviews, and skill development. Prior to this position, Cristina worked as a Customer Success Agent at Instapage and held the title of Marketing Specialist at Blue Couch Digital, where responsibilities included organizing events and managing social media engagement. Cristina's earlier experience includes roles at Accenture, where responsibilities encompassed treasury transactions and collections support, as well as promotional efforts for the Erasmus program at West University of Timișoara. Educational qualifications include a Conversion Optimization Minidegree from CXL, a Master of Arts in Management of Cultural Resources, and a Bachelor of Arts in Communication and Public Relations, all from notable institutions in Romania.
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