Karleia Yonson

Karleia Yonson has a robust background in customer support and technical assistance, currently serving as an Associate Customer Support Agent at Instapage since December 2020. Prior to this role, Karleia worked as an Online Proctor at OfficePartners360 for eight months and provided exceptional retail customer service at JPMorgan Chase & Co. from November 2015 to August 2019, where responsibilities included managing account inquiries and resolving customer issues. Karleia's technical expertise was honed during a four-year tenure at Convergys, where roles included Technical Support Specialist and Tier II Technical Support Representative, providing advanced support for high-speed Internet, telephone, and cable services. Karleia holds a Bachelor of Science degree in Information Technology from Davao del Norte State College.