Demand Ad Operations Manager (business Development)

Operations · Contract · Piedmont, Italy

Job description

 About the Company

At Insticator, we’re on a mission to create a smart, unified platform built to collect, aggregate and monetize all of a publisher’s first-party data. Our suite of engagement products empowers publishers and consumers alike to amplify their voices and express their opinions in safe, interactive environments. From our Commenting Platform backed by hybrid AI and human moderation to our Trivia & Polls Unit which enables audiences to interact with content that speaks directly to them, Insticator reaches and pulls insights from over 350 million users monthly. Our vast roster of partners includes Gannett, USA Today, Major League Baseball, Ancestry, WebMD, and countless others.

Headquartered in New York City, Insticator’s global footprint spans offices in Miami, Canada, India, the Philippines, Ukraine and the United Kingdom.

About the Role

Insticator is seeking a dynamic individual to join our Ad Operations team as we continue to grow and innovate in the digital advertising space. Reporting directly to the Senior Director of Ad Operations, you will play a pivotal role in ensuring the seamless integration of demand partners and ensuring all their needs are satisfied on time. Your responsibilities will encompass establishing and nurturing new business connections with key partners such as DSPs, SSPs, including execution of RFPs, PMPs, and PG deals. Additionally, you will be tasked with addressing ad hoc programmatic inquiries from demand partners and resolving performance-related issues swiftly and effectively.

The ultimate objective of this role is to cultivate strong collaborative relationships with our demand partners to optimize outcomes for our publishing partners. The ideal candidate will possess exceptional communication skills, a proactive and adaptable mindset, and a keen eye for detail. 

At Insticator, we prioritize results over processes, so we are seeking individuals who are driven to deliver tangible results in the short term while maintaining a commitment to consistently high-quality performance over time.

A desirable additional qualification is the ability to distill and articulate complex concepts concisely, facilitating effective communication with diverse stakeholders. This position offers the flexibility of 100% remote work with working hours aligned with the EST time zone.

Responsibilities and Duties:

  • Establish new relationships with DSPs / SSPs from business development to the integration stage.

  • Be the main point of contact for existing relationships with DSPs / SSPs.

  • Address ad hoc programmatic queries from demand partners and troubleshoot performance issues.

  • Collaborate closely with demand partners to maximize outcomes for the portfolio of Insticator/OKO publishing partners.

  • Effectively manage and improve domain approval, domain trafficking processes across various channels and integration types.

  • Perform R&D, upsell to expand the partnerships to the new heights.

  • Handle the QBRs with demand partners, maintain the technical and operational roadmap plans to maximize the business outcomes.

  • Communicate effectively with various internal and external stakeholders, including distilling complex concepts.

Qualifications

 Professional Competencies

  • Minimum of 2 years of client-facing experience in the advertising space, business development skills.

  • Experience with Google Ad Manager and any other ad server technology like SpringServe, Connatix, Ex.co, Aniview.

  • Experience with programmatic architecture and demand-side platforms.

  • Basic understanding of Product/Project Management principles.

  • Efficiency in using the Google Suite platform, including Docs, Sheets, Slides, and Gmail.

  • Strong organizational and time management skills to handle multiple tasks effectively.

  • Excellent written and oral communication skills to interact with clients and internal teams.

Cultural Competencies

  • Detailed orientated
  • Collaborative mindset and great teamwork skills
  • Skilled at receiving feedback, as well as providing it
  • Transparent & communicative, patient
  • Curious, research-minded, data-informed
  • Ability to set deadlines and deliver results
  • Multitasking

 Benefits 

 We offer a diverse package and the chance to grow financially with the company, including:

  • Competitive Salary

  • Health, Dental, and Vision Insurance (for the Philippines only)

  • Annual Performance Bonus

  • Paid Time Off

The Insticator Values

We recruit, promote, and reward based on our three core values:

  • Sleeves Up - At Insticator we provide the autonomy and creativity needed to own your role, iterate where needed and drive impact on a massive scale.
  • 100% Viewability - Insticator is passionate about open feedback at all levels of the company. This allows us to fail fast, create in real-time, and build an open company culture.
  • Be Defiantly Great - We are defiant, that’s in our lifeblood, we accomplish what other people think is impossible. Challenging the status quo is our lifeblood.

Peers

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