Lisa McKenzie

Lisa McKenzie, BPhysio(Hons), MHA, GAICD, Vice President, Asia-Pacific, Institute for Healthcare Improvement (IHI), supports organizations in the region to accelerate the pace of improvement and achieve impactful results. She oversees multi-year partnerships with Safer Care Victoria (Australia) and the Singapore Ministry of Health to deliver transformative changes for the populations they serve. Ms. McKenzie advises leaders on strategies to advance the quality of health systems and presents programs internationally to build improvement science capability. She has worked for more than 20 years in the health sector and has extensive experience in the co-design, delivery, and spread of large-scale improvement programs. Prior to joining IHI, Ms. McKenzie was in various leadership roles, including Chief of Staff and Director of Transformation and Quality, at Melbourne Health, one of Australia’s major tertiary health services. She has a Masters of Health Administration, a clinical background in physiotherapy, has completed IHI’s onsite Fellowship Program, and is a graduate of the Australian Institute of Company Directors.