Institute of Customer Service
Michelle Davies is a seasoned Business Development Manager with extensive experience at Proway Marketing Ltd and The Institute of Customer Service since November 2016. At Proway Marketing, a leading B2B Marketing and Lead Generation Consultancy, Michelle contributes to providing exceptional services to high-profile clients. Concurrently, at The Institute of Customer Service, Michelle plays a pivotal role in enhancing business development and lead generation across the UK, focusing on recruiting major brands into membership to improve customer experiences and business performance.
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Institute of Customer Service
We are the independent professional membership body for customer service, working across all sectors to drive business performance through service excellence. We exist to improve your business performance by improving your customer experience. By working with business, the public sector and the Government, we are positioning the UK as world leaders in service – to build a strong economy.