Yvette C. L.

Yvette C. L. is an experienced IT professional currently serving as the Service Desk Team Lead at the Institute of Nuclear Power Operations (INPO) since February 2024, where responsibilities include managing Service Desk duties, supporting ticket resolution, and mentoring team members. Previous roles include Implementation Engineer positions at CrashPlan and Code42, focusing on SaaS implementation and customer support in data protection and security solutions. Yvette has also held key IT service and support roles at organizations such as PruittHealth, Norfolk Southern, McKesson, and Wellstar Health System, demonstrating a strong background in incident management, service desk operations, and IT asset management. Yvette holds a BBA in Health Care Administration and an Associate of Science in Computer Science.