Jefferson Thomas

Jefferson Thomas is a seasoned professional in the technology support and services sector, currently serving as Service Desk Team Lead at Brennan since November 2022, where responsibilities include leading a team and enhancing service delivery for a diverse client base. Previous roles include Service Desk Engineer at MOQdigital, where focus was on bridging IT gaps for clients, and various positions related to smoke alarm compliance and maintenance, including Business Development Manager and Field Technician at Smoke Alarm Upgrades and Smoke Alarm Solutions. Early experience includes screen printing at Reid Industrial Graphic Products and IT support as an Information Technology Trainee at St Columbans College. Jefferson holds a Certificate III in Graphic Arts from TAFE Queensland and has complemented extensive technical expertise with strong customer relationship management skills throughout various roles.