Jacob Cook has a strong background in business operations and analytics, with extensive experience in companies like Instructure and HireVue. Jacob has proficiency in Salesforce, Gainsight, Tableau, and other analytical tools, and has successfully led teams in driving revenue, customer experience, and data analytics. Prior to that, Jacob held various roles at JetBlue Airways, gaining valuable insights into customer satisfaction, social media engagement, and speech analytics. Their educational background includes a Master's in Business Administration and a Bachelor's in Business Administration from Utah State University.
August, 2021 - present
April, 2020
August, 2019