Luis Carlos Franco Smith

Luis Carlos Franco Smith has a diverse work experience starting in 2005. Luis Carlos began as an Assistant at the Mayor's office of the Municipality of Liberator, providing technical support, maintenance of computer equipment, and assisting users with software tools. Luis Carlos then worked as a Computer Assistant at the Sports and Recreation Institute of the Miranda State, where they provided technical support, maintained computer equipment, and developed and installed software.

In 2007, Luis moved on to Soporte S.P.I., C.A. where they worked as a Night-time Systems Analyst. Luis Carlos dealt with retail sales systems, managed enterprise software, and monitored closing processes of nationwide retailers. Luis Carlos then took on a similar role at Farmatodo C.A as a Night-time Help Desk Operator. Their responsibilities included following up on incidences and problems associated with retail sales systems, managing enterprise software, and monitoring closing processes of nationwide retailers.

In 2010, Luis became a Computer Analyst at Evans and Gabor Advertising Company. Luis Carlos monitored systems on the Linux platform and performed data backup and verification. Luis Carlos also had the responsibility of following up and controlling closing processes in the company. After completing their work at Evans and Gabor Advertising Company, they joined Hierrobeco as a Technical Assistant. There, they installed and configured operating systems, monitored systems on Windows and Linux platforms, and backed up sales data.

In 2016, Luis worked as an IT Systems Engineer at CompuNetConsult. Luis Carlos installed, configured, and administered a virtualized platform, managed personnel, migrated data, and managed the storage system. Luis Carlos then worked at VC Medios Venezuela as an IT Engineer, where they managed applications and IT infrastructure. Luis Carlos also installed, configured, and administered a virtualized platform and monitored servers.

Luis's most recent position is at IN Switch Solutions, where they work as a Support Engineer. Luis Carlos provides assistance to Junior and Semi Senior Support Engineers, acts as a technical reference, assists business customers, and manages tasks and issues through CRM Jira tool. Luis Carlos also documents technical processes.

Throughout their career, Luis has gained experience in various technical roles such as support engineering, IT engineering, systems analysis, and technical assistance. Luis Carlos has developed skills in virtualized platform administration, data migration, personnel management, and technical support.

Luis Carlos Franco Smith's education history is as follows:

From 2002 to 2005, they attended the Instituto Universitario de Tecnología de Administración Industrial where they obtained a degree in Informática as a Técnico Superior Universitario.

Between 2006 and 2012, they pursued a degree in Ingeniería informática at the Universidad 'Alejandro de Humboldt' and successfully graduated with the title of Ingeniero en Informática.

In 2011, they enrolled at the Instituto Hispano de Informática for the Soporte Técnico de Equipos y Redes program.

In 2013, Luis Carlos Franco Smith participated in various educational programs. Luis Carlos attended the Centro Educativo Alpha Learning, where they studied Ingles. Luis Carlos also undertook a course at CECONTA, specializing in Redes as an Administrador de redes y sistemas. Additionally, they completed a program at the Instituto ISEIT, becoming an Operador de Sistemas Operativos Linux. Luis Carlos also gained knowledge in ITIL V3 fundamentals through a program at Corporación Vsoftlearning.

In 2015, they furthered their skills by undertaking various workshops. At Bytes Creativos, they completed a Taller de operaciones Avanzadas IBM I, focusing on Manejo Avanzado de Sistema IBM I (AS400). Luis Carlos also attended a Taller de Introducción IBM Blade Center at the same institution, which provided him with an understanding of Blade Center and Blade Server operations. Moreover, they participated in a program at Lourtec, where they gained expertise in Instalación y Configuración Windows Server 2012.

In 2017, they attended Lourtec once again and focused on Informática in the course called Administración de Exchange Server 2016.

Overall, Luis Carlos Franco Smith's education history demonstrates their continuous commitment to expanding their knowledge and skills in the field of informatics.