Amy Hackney

Amy Hackney is a Director of Process Optimization at Inszone Insurance Services, providing leadership to Business Process Outsourcing (BPO) teams. With previous experience as a Business Process and Quality Manager and Project Manager, Amy has expertise in managing operations and system conversions. Amy's background also includes roles as a Commercial Lines Account Manager and Claims Associate, demonstrating their versatility in the insurance industry. Amy holds a Bachelor's Degree in Business Management & Entrepreneurship from Northwood University and an Associate's Degree in Business Administration & Management from Northwestern Business College.