Stephen Wilcockson

Technical Support Professional at Intact

Stephen Wilcockson has a diverse work experience in the IT industry. Stephen is currently employed at Intact as a Technical Support Professional and previously worked as a First/Second line support technician at the same company. Prior to that, Stephen worked as an IT Support Technician at Dreamsport Ltd from 2020 to 2022. Stephen also served as a Help Desk Analyst at inspHire Ltd - Hire and Rental Software from 2017 to 2020. Stephen's earlier work experience includes working as a Support Analyst EMEA at Arrow ECS United Kingdom from 2013 to 2017, where they provided internal end user support and performed tasks related to hardware, software, mobile telecommunications, and active directory account administration.

Stephen Wilcockson attended Ashfield School from 2003 to 2010, although no specific degree or field of study was mentioned. In 2015, they obtained an Advanced level apprenticeship in IT Software, Web & Telecoms Professionals from Vision West Nottinghamshire College. Additionally, Stephen obtained several certifications from Microsoft in 2014, including Microsoft Certified Professional, Microsoft Technology Associate: Networking Fundamentals, Microsoft Technology Associate: Security Fundamentals, Microsoft Technology Associate: Windows Operating System Fundamentals, and Microsoft Technology Associate: Windows Server Administration Fundamentals.

Links

Timeline

  • Technical Support Professional

    August, 2022 - present

  • First / Second line support technician

    June, 2022