Malcolm Bell

Malcolm Bell is an accomplished IT professional with extensive experience in IT Service Management (ITSM) and IT Operations Management (ITOM). Currently serving as Principal Solution Architect at Intact Technology since November 2017, Malcolm leverages a strong background in consulting and presales to deliver technical solutions aligned with customer needs. Previous roles include Senior ITSM Consultant at Intact Technology and Micro Focus, as well as Senior Consultant at Hewlett Packard Enterprise, where significant expertise in Service Manager, Service Center, and related IT management products was developed. Earlier career positions include Design Engineer at HP, Senior Technical Consultant at Advanced MarketPlace, and Application Architect at IBM. Malcolm's educational background includes an AS with honors in Biomedical Engineering from New Haven State Technical College.