Toya Pokolo has extensive experience in client support and account management, currently serving as a Consultant at Intact Technology since June 2019. Previously, Toya held positions at Western Union Business Solutions as a Senior Client Support Analyst, where significant process improvements were implemented, enhancing efficiency and client satisfaction. At U.S. Bank, Toya excelled as an Account Manager, opening new accounts and maintaining client relationships, while also streamlining processes as an Account Associate. Early career experience includes a role as a Senior Analyst at Northern Trust Corporation, focusing on audit resolutions and account transitions. Educational background includes studies at George Mason University, Merit America, DePaul University, and National Louis University.
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